SHIPPING POLICY

Effective Date: April 2025

 

At Donna Reneè, we believe the unboxing experience should feel just as thoughtful as the product inside. Below is everything you need to know about how and when your order ships.

 

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Processing Time

 

All orders are processed within 3–5 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details as soon as your order ships.

 

During high-volume periods (such as holidays or special releases), processing may take slightly longer—but care is always guaranteed.

 

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Shipping Rates

 

We offer free standard shipping on all domestic U.S. orders.

Expedited shipping may be available at checkout for an additional fee.

 

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Delivery Timeline

 

Standard delivery typically takes 3–7 business days after your order has shipped. Times may vary depending on your location and carrier delays.

 

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Shipping Carriers

 

We partner with trusted carriers like USPS, UPS, and FedEx. Carrier selection may vary depending on location and delivery needs.

 

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Order Issues or Lost Packages

 

If your tracking information shows that your order was delivered but you haven’t received it, please contact the carrier directly first. If the issue persists, email us at [your email address]—we’ll do what we can to help.

 

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Shipping Restrictions

 

We currently ship only within the United States. International shipping is not available at this time.

 

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Need Help?

 

Questions about shipping? Just reach out to our support team. We’re happy to help ensure your Donna Reneè order arrives beautifully and on time.